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Returns Policy

We hope that you are thrilled with your purchase. However, if for any reason you are not entirely satisfied, you may exchange any or all items in their original condition and packaging within 7 days of receiving your product(s). But, we do not offer exchanges on pierced earrings or give refunds if you change your mind.
An After Customer Sales Service in Francisca Rendic Jewellery Designer provides services such as cleaning and polishing, re-oxidizing, removing scratches, ring re-sizing (depending on the ring design).
These services may not be available in all cases and they will be at a cost. Contact info@franciscarendic.com.au for price details.